If this doesn't resolve the issue, as mentioned above, it may be worth reaching out to Apple regarding a replacement Apple Pencil.Īs an aside, whilst we are unable to reproduce this and offer a definitive fix for this due to it reportedly being a hardware issue, we have received a number of user-submitted troubleshooting tips that have helped to resolve this issue without the need for hardware replacement: The first step that we would recommend when this issue occurs is to run through our basic troubleshooting for the Apple Pencil - as it may reveal a pre-existing fault with your hardware, or otherwise fix the problem. The simplest fix for this issue is to report the problem to Apple, as users who have reported this and received a replacement Apple Pencil (or in some cases, an iPad) have confirmed that the replacement hardware solves this issue. This issue is a widely-reported fault across various writing apps, and is ultimately a hardware-related issue*. With writing being a fundamental aspect of using GoodNotes 5, it makes sense why this issue can be so frustrating for our users.
